Optimize for the Winter
There’s a particular sadness that creeps in when the light thins and the chairs on the sidewalk get stacked.
The Power of the White Board
There are restaurants that run on spreadsheets and dashboards, and then there are restaurants that run on grease pencil wisdom
Perks and Benefits
There’s a hard truth in this business that no amount of nostalgia can soften: you are no longer just
The Pre-Shift Meeting
There is a small, sacred window of time in every restaurant day when the noise hasn’t quite begun. The
Stay Connected
There was a time when communication in a restaurant lived on scraps of paper and half-remembered conversations. A prep list
Signs, signs, everywhere...
Every kitchen has a voice when the cooks go home. It whispers from the walls, from the prep tables, from
An Ode to the Flat Top Grill
There are certain pieces of equipment that earn their place through quiet dominance. They don’t shout. They don’t
The Secret to Linen Service
There’s a particular smell that lives in the back corridors of restaurants. It’s not the dining room perfume
The Guide to a Ghost Kitchen
There’s a spot somewhere in this city—no windows, concrete floor, humming vents—where three restaurants quietly exist at
Emotional Damage
Restaurants don’t ask for perfection. They ask for presence. For a few hours a day, they need people to