How a Shark Operates
Business Strategy Notepad
1. Acquire New Customers:
2. Upsell Existing Customers:
3. Encourage More Frequent Purchases:
4. Lower Costs:
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Don't Just Take Orders. Make Offers.
Make the Offer
(e.g. I will issue rewards card.)
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→
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Take One Action
(e.g. I will contact my print
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