Jim Cruz

Jan
23
Everything is Illuminated

Everything is Illuminated

Lighting is the first thing a guest feels and the last thing an operator thinks about. Which is strange, because
4 min read
Jan
21
Image is Everything

Image is Everything

Food doesn’t wait politely to be noticed anymore. It has to interrupt. It has to earn its keep. In
5 min read
Jan
19
The Right Kind of Traffic

The Right Kind of Traffic

The street tells the truth long before any broker does, and it tells it quietly. It doesn’t shout in
4 min read
Jan
16
Opportunity Cost

Opportunity Cost

It’s late. The truck is cooling down. The cambros are stacked. You’re tired in a way sleep won’
3 min read
Jan
16
Move at Lightning Speed

Move at Lightning Speed

Speed gets a bad reputation in this business. Say the word to most operators and they'll tense up.
3 min read
Jan
14
Branding: You Are Not Your Logo

Branding: You Are Not Your Logo

Let’s get something straight, right out of the gate. Your logo is not your brand. Your slogan is not
4 min read
Jan
12
If It Doesn't Sell, It Doesn't Stay

If It Doesn't Sell, It Doesn't Stay

Menus can be emotional documents. They’re not just lists of food; they’re scrapbooks. Every dish has a backstory,
3 min read
Jan
09
Price to Survive

Price to Survive

There’s a fear that only restaurant owners know. It shows up late at night, after the doors are locked,
4 min read
Jan
07
New Year's Resolution #3: Find Another Revenue Stream

New Year's Resolution #3: Find Another Revenue Stream

Restaurants survive on thin margins and stubborn hope. Anyone who’s ever signed the back of a check instead of
4 min read
Jan
05
New Year's Resolution #2: Properly Invoice Clients

New Year's Resolution #2: Properly Invoice Clients

It usually happens at the event site, at a folding table, under bad lighting, with a planner or organizer holding
4 min read