Nov
24
The Pre-Shift Meeting
There is a small, sacred window of time in every restaurant day when the noise hasn’t quite begun. The
4 min read
Jim Cruz
Nov
21
Stay Connected
There was a time when communication in a restaurant lived on scraps of paper and half-remembered conversations. A prep list
4 min read
Nov
19
Signs, signs, everywhere...
Every kitchen has a voice when the cooks go home. It whispers from the walls, from the prep tables, from
3 min read
Nov
17
An Ode to the Flat Top Grill
There are certain pieces of equipment that earn their place through quiet dominance. They don’t shout. They don’t
4 min read
Nov
14
The Secret to Linen Service
There’s a particular smell that lives in the back corridors of restaurants. It’s not the dining room perfume
5 min read
Nov
12
The Guide to a Ghost Kitchen
There’s a spot somewhere in this city—no windows, concrete floor, humming vents—where three restaurants quietly exist at
4 min read
Nov
10
Emotional Damage
Restaurants don’t ask for perfection. They ask for presence. For a few hours a day, they need people to
4 min read
Nov
07
Staff Evolution
Restaurants are living things. They breathe. They age. They shed skin and grow it back. Menus change because the world
4 min read
Nov
05
When Employees Steal
Restaurants don’t unravel all at once. They fray. A loose thread here, a quiet habit there. You notice it
5 min read
Nov
03
Self-Serve: The Invisible Cost of Convenience, Part 2
Walk into almost any modern fast casual restaurant and you’ll see it: a line of beverage dispensers, neatly stacked
5 min read