Jim Cruz

Jun
20
Customers Who Take

Customers Who Take

There's a special breed of customer that walks into your establishment—not with hunger, not with genuine need,
5 min read
Jun
18
Employee Mistakes

Employee Mistakes

Listen, I've seen it all. The spectacular ballet of disaster that unfolds nightly in restaurant kitchens across this
4 min read
Jun
16
Uninvited Guests: Part 2

Uninvited Guests: Part 2

Managing Pests in Food Truck Operations Food truck operators face a unique set of challenges when it comes to pest
6 min read
Jun
13
Uninvited Guests: Part 1

Uninvited Guests: Part 1

Managing Pests in Brick and Mortar Restaurant Operations Every restaurant owner knows that maintaining a clean, safe environment is crucial
5 min read
Jun
11
Fire Safety: Part 3 - Design and Equip For Maximum Safety

Fire Safety: Part 3 - Design and Equip For Maximum Safety

When it comes to fire safety in your fast casual restaurant, the rules of physics, chemistry, and human behavior can
5 min read
Jun
09
Fire Safety: Part 2 - Staff Education

Fire Safety: Part 2 - Staff Education

In our previous installment, we explored the keen eye of a fire inspector and the critical elements they examine during
6 min read
Jun
06
Fire Safety: Part 1 - The Fire Inspection

Fire Safety: Part 1 - The Fire Inspection

Hello there! If you’re reading this, you’re probably running, managing, or helping out in a fast casual restaurant
4 min read
Jun
04
Check Your Receipts

Check Your Receipts

Every dollar counts. Yet many owners and managers unknowingly hemorrhage thousands annually through unchecked vendor invoices. The uncomfortable truth is
5 min read
Jun
02
Health Inspector Series, Pt. 5: Cottage Bakers

Health Inspector Series, Pt. 5: Cottage Bakers

Part 5 of the health inspector series - when your kitchen becomes your business So far I've covered
5 min read
May
30
Health Inspector Secrets, Pt. 4: Pop-Up Restaurants

Health Inspector Secrets, Pt. 4: Pop-Up Restaurants

Part 4 of the health inspector series - when everything is temporary except the food safety rules Alright, so we&
8 min read